This same Chromebook, I own (see below)… It is top-notch. In this case, this is a “renewed” model (as defined by Amazon) that can save you considerably. That in definition means that you are guaranteed that it will work and look like new. Amazon states “These pre-owned products have been inspected and tested by Amazon-qualified suppliers. Box and accessories may be generic. All Renewed products come with the 90-day Amazon Renewed Guarantee”.
What happens on many occasions with the Chromebooks is that people many times do not know what they are buying. The Chromebook runs off of the ChromeOS and the Windows Laptop runs off of the Windows OS.